Reputation.com alternatives: Reputation.com competitors compared on price per location

Reputation.com charges $80, $115 or $150 per location per month, so the bill grows with every site you open. That is fine for a 200-location brand using the analytics, and expensive for a business with three offices that mostly sends review requests. This page compares the realistic alternatives on the prices they publish: GatherUp at $60 per location, NiceJob at $75 a month, Reviewflowz from $45 per location, and ReviewJet flat from $49 with no per location fee.

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Start from what Reputation actually charges

Why do businesses look for a Reputation.com alternative?

Reputation is unusual in its tier of the market because it prints a price. That makes the decision easier, not harder: you can multiply the rate by your location count and see exactly what the platform costs you before anyone books a demo.

Reputation, the company at reputation.com, sells three plans priced per location. Rep Core at $80 a month covers review collection, review requests, AI-assisted responses, and business listings with local SEO. Rep Core plus Pulse at $115 adds the Rep Score and journey insights, an AI Reputation Manager, Pulse analytics and one basic survey template. Rep Core plus Surveys at $150 adds six custom survey templates, email survey requests and targeted outreach. Above 125 locations the plan becomes custom Enterprise pricing with dedicated infrastructure and a customer success manager.

The first reason people shop is the multiplier. A single location on Rep Core is $80 a month, which is ordinary. Ten locations is $800. Twenty-five is $2,000, and on the Surveys plan the same twenty-five sites cost $3,750 a month. None of that is hidden, and for a brand reporting reputation data up to regional managers it can be good value. For a dental group, a regional HVAC company or a franchisee with a handful of sites, it is the number that starts the search.

The second reason is scope. Listings sync, surveys, journey analytics and the Rep Score are serious products. They are also products a lot of customers never open. If your weekly use of the platform is sending review requests after appointments, reading what came in and answering the bad ones, you are paying the per location rate for a job that smaller tools price flat.

The third is the site list. Comparison articles that audited Reputation note gaps in which review sites sync, and Yelp comes up often. Before you move anywhere, write down the three or four review sites that actually drive your calls and check each alternative against that list. That single check eliminates more options than price does.

What Reputation publishes

Rep Core
$80 per location per month
Rep Core + Pulse
$115 per location per month
Rep Core + Surveys
$150 per location per month
Enterprise
Custom, 125+ locations
Billing term, setup fee, trial
Not stated

Read on reputation.com/pricing. Our full tier breakdown is in the Reputation.com pricing guide.

Honest comparison

Reputation.com competitors compared on published price and scope

The platforms a US business realistically evaluates against Reputation. Where a vendor publishes no figure we say not published, because quote-only is a fact worth knowing before you spend an hour on a demo.

Reputation.com alternatives compared on published entry price, pricing model, trial and scope
Platform Published entry price Pricing model Trial and contract Scope Best fit
Reputation $80/location/mo Rep Core Per location, $115 with Pulse, $150 with Surveys No trial offered, term not stated, custom above 125 locations Reviews, listings, surveys, analytics Large brands reporting reputation across regions
Birdeye Not published Quote, banded by location count Free trial, term not published Reviews, listings, social, webchat, surveys, payments Multi-location brands using the whole suite
Podium Not published Quote only Not published Reviews, texting, webchat, payments Front desks that run on customer texting
GatherUp $99/mo for 1 location Per location, $60 each from 2 to 10 14 day trial, monthly or annual (20% off) Reviews, NPS surveys, monitoring on 100+ sites 2 to 10 locations that want surveys too
NiceJob $75/mo Starter, $125 Pro Flat per account 14 day trial, no contract Review requests, referrals, repeat campaigns Single-location service businesses
Reviewflowz $45/location/mo Pro, annual Per location, $70 Premium with API Published rates are annual billing Monitoring, AI replies, review campaigns Teams that want replies drafted for them
ReviewJet $49/mo Starter, $149 Plus, $499 Pro Flat, 1, 5 or unlimited workspaces Monthly or yearly, no minimum spend Review requests, monitoring, widgets, responses Businesses that need the review slice only

Reputation, GatherUp, NiceJob and Reviewflowz figures read on their own pricing pages. Birdeye and Podium publish no plan prices anywhere public. ReviewJet does not sync listings or run surveys, and it reads Google, G2, Trustpilot and direct reviews; if Yelp or Facebook drive your business, weigh that first.

Do the multiplication before the demo

What Reputation.com and its alternatives cost at 1, 5, 10 and 25 locations

Monthly platform cost only, at list price, counting each location as one workspace on our side. The gap is small at one site and wide by ten, which is exactly where most switching decisions happen.

Monthly cost of Reputation.com and alternatives by number of locations
Locations Reputation Rep Core ($80) Reputation + Surveys ($150) GatherUp ReviewJet
1 $80 $150 $99 $49 Starter
5 $400 $750 $300 $149 Plus
10 $800 $1,500 $600 $499 Pro
25 $2,000 $3,750 Not published above 10 $499 Pro

Read the table as a cost of the review job, not as a like-for-like product comparison. Reputation's $80 includes listings management and local SEO, which neither GatherUp's base plan nor ReviewJet sells. If you use listings sync today, add the cost of a listings tool to the right-hand columns before you compare. If you do not, the right-hand columns are the whole bill. The same arithmetic across the rest of the category is on our reputation management pricing page.

What each one is actually good at

The Reputation.com alternatives in detail

These are different bets on what a review platform should do. Pick the one that matches the work your team does every week, not the longest feature list.

1. Birdeye, the like-for-like enterprise swap

Birdeye is the closest peer in scope: reviews, listings, surveys, webchat, social and payments under one contract. It is the natural shortlist entry if you use Reputation's breadth and want a second quote. The difference is visibility. Birdeye publishes no price and sorts you into a location band before sales calls you, so you trade a known $80 to $150 per location for an unknown figure.

It does offer a free trial, which Reputation's pricing page does not. We track what Birdeye does disclose on the Birdeye alternatives comparison.

2. GatherUp, for 2 to 10 locations with surveys

GatherUp is the closest published-price match for a business that likes Reputation's survey side. It lists $99 a month for one location and $60 per location from two to ten, with NPS, monitoring across more than a hundred review sites, API access and a monthly allowance of roughly 300 SMS and 3,000 email credits per location. Annual billing saves 20% and there is a 14 day trial.

Above ten locations the published table stops giving rates, so larger groups are back to a quote. The per location math at different sizes is in our GatherUp pricing breakdown.

3. NiceJob, for one location in the trades

NiceJob publishes $75 a month for Starter and $125 for Pro, with a 14 day trial and no contract. It is built for home service companies: ask after every job, follow up automatically, run referral and repeat campaigns on Pro. It does not do listings or enterprise reporting, and it does not try to.

For a single-site contractor paying Reputation's per location rate mostly for review requests, it is an obvious comparison. The trade-offs are covered in our NiceJob alternatives guide.

4. Reviewflowz, if answering reviews is the bottleneck

Reviewflowz publishes $45 per location per month for Pro and $70 for Premium on annual billing. Its center of gravity is responses: AI replies posted automatically or held for approval, plus review campaigns over email, SMS and WhatsApp. Premium adds unlimited users, sentiment analysis and API access.

It is still per location, so at twenty-five sites Pro runs $1,125 a month. Cheaper than Rep Core at the same count, and a good fit for a brand whose review volume outruns the people answering it.

5. Podium, SOCi and Yext, the other quote-only names

Podium wins where the front desk lives in a texting inbox and takes payments there; reviews ride along with messaging. SOCi and Yext sit at the enterprise end, built around local search, listings and social for large brands and franchise systems. All three are legitimate options and none publishes a price you can model in advance.

If the reason you are leaving Reputation is that the cost scales too fast, moving to another enterprise suite usually reproduces the problem with less visibility. If the reason is product fit, they belong on the list.

6. ReviewJet, if you only want the review job done

Most businesses with one to twenty-five locations use four things in a reputation platform: send the review request, watch reviews arrive, answer them, and show the good ones on the website. That is what we sell, priced flat. Starter is $49 a month for one workspace, Plus is $149 for five workspaces with white labeling and a request page on your own domain, and Pro is $499 for unlimited workspaces, seats and requests.

The honest limits: no listings sync, no survey suite, no journey analytics, and our sources are Google, G2, Trustpilot and direct reviews. If you rely on those Reputation modules, keep them. If you do not, automated Google review requests plus a website widget is the whole job.

Match the platform to your situation

Which Reputation.com alternative fits which business

Describe your setup in one sentence and read the matching row. Most shortlists drop to two names.

Which Reputation.com alternative suits each type of business
If this describes you Start with Because
One location, you mostly send review requests ReviewJet Starter or NiceJob $49 or $75 flat against $80 and up per location
Two to ten locations, reviews plus NPS surveys GatherUp $60 per location with surveys and credits included
Five to twenty-five locations, reviews and a site widget ReviewJet Plus or Pro $149 or $499 flat, no charge per added site
Hundreds of reviews a month, nobody answering Reviewflowz Reply automation is its core feature
An agency running reviews for client brands ReviewJet Plus or Pro A white-label workspace per client, flat price
125+ locations using listings, surveys and analytics Stay on Reputation, or quote Birdeye That is the buyer these suites are designed for

The last row matters. A large brand that genuinely runs listings and surveys through Reputation would replace one contract with three tools and gain little. The switch pays when a per location platform is doing a flat-price job, and most teams can tell which camp they are in by opening the account and checking what they used last month.

Leaving without losing anything

How to switch from Reputation.com in four steps

Public reviews do not move, because they never belonged to the platform. What needs care is everything you created inside it.

01

Check your renewal date

Find the term end and the notice period in your order form. Plan the switch so the new tool is live before the old one stops.

02

Export what is yours

Contact lists, survey responses, reply templates and historical reports. None of these exist anywhere else once the account closes.

03

Reconnect the profiles

Connect Google and your other review profiles to the new tool. Existing reviews load again, and the website widget fills on day one.

04

Restart the requests

Turn on the request sequence before you cancel, so the flow of new reviews never pauses. Recency is what the map pack notices.

What buyers ask before they switch

Reputation.com alternative questions

For large multi-location brands, Birdeye, SOCi and Yext are the peers, all sold by quote. For 2 to 10 locations with surveys, GatherUp publishes $60 per location. For single-location service businesses, NiceJob publishes $75 a month. If you mainly need review requests, monitoring and a website widget, ReviewJet covers that flat from $49 a month with no per location fee.
At the enterprise end, Birdeye, SOCi, Yext, Chatmeter and ReviewTrackers compete for the same multi-location brands. Podium competes for local businesses that want texting and payments in the same inbox. Lower down, GatherUp, NiceJob, Reviewflowz and flat review tools compete for businesses that only need the review part of the platform.
Reputation publishes three per location prices: $80 per location per month for Rep Core, $115 for Rep Core plus Pulse, and $150 for Rep Core plus Surveys. Brands with 125 or more locations get custom Enterprise pricing. The pricing page does not state billing frequency, contract length or setup fees, so ask for all three in writing.
Yes, if you do not need listings management and surveys. Reviewflowz publishes $45 per location on annual billing, GatherUp $60 per location from 2 to 10 sites, and ReviewJet is flat: $49 for one workspace, $149 for five and $499 for unlimited. At ten locations Rep Core is $800 a month, against $600 for GatherUp and $499 for ReviewJet Pro.
No. The two share a history, since Reputation.com began life under the ReputationDefender name, but today they are separate businesses. Reputation.com sells review and experience software to multi-location brands. ReputationDefender sells personal and executive reputation services, such as suppressing negative search results. Check which one a quote or review is actually about.
The Reputation pricing page does not offer a trial. It lists the three per location plans and an Enterprise plan, each routed to a conversation with sales. If a trial matters to you, GatherUp and NiceJob both publish a 14 day trial, and you can build a ReviewJet review widget on this page before creating an account.
The common reasons are cost that scales with every location added, paying for listings, surveys and analytics modules the team does not use, and a platform built around enterprise reporting when the day-to-day job is asking for reviews and answering them. Businesses under about ten locations feel the per location model most.
Your public reviews stay where they are. Google, Facebook, Trustpilot and G2 reviews belong to those sites, so a new tool reads them again when you connect the profiles. What you should export before cancelling is anything created inside Reputation: survey responses, contact lists, reply templates and historical reports.
Yes, on platforms built for it. Reputation and most single-business tools are sold per brand, not per agency. Our Plus plan gives five client workspaces under your logo with a request page on your own domain for $149 a month, and Pro removes the cap at $499. The details are on the white label reputation management software page.

A flat price for the review job, however many locations you add

Review requests, monitoring, responses and a widget for your site from $49 a month. No per location fee, no minimum spend, no sales call to learn the number.

From $24/mo, billed yearly. No per-review fees.

Put your reviews to work

Live in an afternoon. From $24/mo billed yearly.