Birdeye pricing in 2026: what Birdeye costs, plus the best Birdeye alternatives and competitors
Birdeye publishes no price. Its pricing page is a quote request form, and Capterra, which collects pricing directly from vendors, lists Birdeye's starting price as "Not available" with all three plans (Starter, Growth and Dominate) marked "Custom Quote". Checked 14 August 2026.
So this page does the only useful thing left: it separates what can be verified at source from what merely circulates, and puts six alternatives next to it with real published numbers and the date each was checked. Four of the seven vendors here publish nothing at all.
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The verifiable part
How much does Birdeye cost?
There is no honest single figure, and anyone who gives you one without a date and a source is guessing.
Birdeye's pricing page does not show prices. It shows a form. Before it will discuss a number it asks how many locations you run, and the bands it offers are 1 to 3, 4 to 9, 10 to 39, 40 to 249, 250 to 999 and 1000 or more, followed by a GET PRICING button and the sales line 1 800 561 3357. Those bands were recorded on 3 August 2026. The headline above them read "Pricing built around outcomes, not seat counts."
The bands are the most useful thing on the page, and they say more than the headline does. A vendor that segments buyers by location count before quoting is a vendor whose bill scales by location, whatever the copy says about outcomes.
On 14 August 2026 we could not re-read that page at all: birdeye.com/pricing returned HTTP 403 to every automated request we made, including a full browser. That is worth knowing if you are researching vendors programmatically, and it is part of why so many of the price figures floating around are stale copies of each other.
Capterra vendor record, checked 14 August 2026
- Starting price
- Not available
- Starter plan
- Custom Quote
- Growth plan
- Custom Quote
- Dominate plan
- Custom Quote
- Billing frequency
- Other, Per Month
- Free trial
- Available
- Free version
- Not available
- Credit card required
- No
Capterra asks vendors for pricing and publishes what they supply. "Not available" means Birdeye supplied none, not that Capterra failed to look.
Read this before you trust a number
Why do other websites quote different Birdeye prices?
Because they are repeating each other, and the trail runs cold at an old sales quote.
Search for Birdeye pricing and you will find confident figures: $299, $349 and $449 per location per month, usually tied to the Starter, Growth and Dominate names. You will also find single location setup quoted at $500 to $1,500 and multi location rollouts at $5,000 to $15,000. We are deliberately not putting those in a table, because a table implies we verified them and we did not. Nobody publishing them shows a Birdeye document.
Two things about those numbers should make you cautious. First, they contradict the one source that asks the vendor directly: Capterra records no starting price at all. Second, they are quoted as current in 2026 while being traceable to posts that are years old, and enterprise software pricing does not sit still for years. A figure without a date is not a price, it is a rumor with a dollar sign.
This is not a Birdeye specific problem, and it is not us being coy. We ran into exactly the same thing with Trustpilot: in July 2026 software directories were listing its entry tier at $259 and up while Trustpilot's own plans page said $99. Whenever we can read a vendor's page, we quote it and date it. When we cannot, we say so rather than borrowing someone else's guess.
The one number you can act on
Not the headline rate, but your cost per location per month at your actual location count, for the modules you will actually use, held for the length of the contract. That is the figure sales can give you and no blog can. The questions that get you there are in the quote checklist below.
Seven vendors, one honest question
Birdeye competitors and alternatives: who actually publishes a price?
Every figure below was read on the vendor's own page or its vendor supplied directory record, on the date shown. Where a vendor publishes nothing, the row says so.
| Vendor | Publishes pricing? | What you can verify | Billing unit | Best for | Checked |
|---|---|---|---|---|---|
| Birdeye | No | Starter, Growth and Dominate all listed "Custom Quote". Starting price "Not available". Free trial, no card. | Not stated, quote form bands by location | Multi location brands wanting reviews, listings, messaging and social from one vendor | 14 Aug 2026 |
| Podium | No | "Plans designed to fit your specific business needs, talk to our sales team for details." Sales 1-801-438-4425. | Not stated | Local service businesses that want messaging and payments alongside reviews | 14 Aug 2026 |
| Reputation | Yes | Rep Core $80, Rep Core + Pulse $115, Rep Core + Surveys $150. Enterprise custom above 125 locations. | Per location, per month | Enterprises with large location counts that need published per location math | 14 Aug 2026 |
| BrightLocal | Partly | Track, Manage and Grow all "Price on request". Managed SEO $1,299/mo. Citation Builder from $2 per citation. 14 day trial, no card. | Per location tier | Local SEO work where reviews are one input among rankings and citations | 14 Aug 2026 |
| NiceJob | No | nicejob.com/pricing returns a 302 redirect to an off domain lead page. No rate card. | Not stated | Small service businesses, if you are willing to enter a sales process to see cost | 14 Aug 2026 |
| Trustpilot | Yes | Free $0, Starter $99, Plus $319, Premium $799. 12 month commitment, prepaid. Starter restricted to businesses up to $5m revenue. | Per domain, per month | Brands that need a public review profile buyers search for by name | 11 Aug 2026 |
| ReviewJet | Yes, in full | Starter $49/mo or $288/yr, Plus $149/mo or $888/yr, Pro $499/mo or $2,988/yr. Enterprise quoted. | Per account, not per location or domain | Collecting reviews and displaying them on your own site, at a flat account price | 14 Aug 2026 |
Four of the seven publish no platform price. That is the real finding, and it is worth more than any estimate we could have invented: in this category, the default is that you cannot compare cost without booking calls. Reputation is the one large vendor that publishes per location math, which makes it the cleanest like for like benchmark when you are trying to sanity check a Birdeye quote.
We include ourselves in the table on the same terms. Our numbers come from our own pricing page, and if you want the wider category view rather than Birdeye specifically, we keep a running breakdown at reputation management pricing.
Pick by problem, not by feature list
The best Birdeye alternatives, and who each one is genuinely for
Birdeye bundles four products. Most buyers only need one of them, and that is where the money goes back in your pocket.
You need reviews on your own website
ReviewJet
Collect reviews by email and SMS, then display them in a widget that pulls Google, G2 and Trustpilot into one wall. Published flat pricing per account, from $49 per month, so a second location or a second brand does not change the bill.
This is what we sell, so weigh it accordingly. The honest limit: we are not a listings or messaging platform.
You run 100+ physical locations
Reputation
The only large vendor here publishing per location math: $80 per location per month for Rep Core, $115 with Pulse, $150 with Surveys, custom above 125 locations. That transparency makes budgeting possible before a sales call.
Priced for scale. At three locations the per location model is not obviously cheaper than a flat account price.
Reviews are part of a local SEO program
BrightLocal
Rank tracking, citations and audits with review monitoring alongside. Platform tiers are "Price on request", but it publishes managed SEO at $1,299 per month and citations from $2 each, and offers 14 days free with no card.
You are buying local SEO tooling that includes reviews, not a review platform that does SEO.
You want a public profile buyers search for
Trustpilot
A destination site people visit by name, with published tiers at $99, $319 and $799 per month per domain. Also a licensed Google review partner, which matters for Seller Ratings in shopping ads.
Priced per domain on a 12 month prepaid commitment, and Starter is restricted to businesses under $5m revenue.
You want messaging and payments too
Podium
The closest like for like to Birdeye: reviews plus texting, webchat and payments for local businesses. Publishes no price either, so you will be comparing two quotes rather than two rate cards.
Ask for the review module priced separately, or you cannot tell what the reviews part costs.
You are an agency reselling this
White label tooling
Reseller economics need a published cost per client per month, which neither Birdeye nor Podium provides. A flat, per account price is far easier to mark up predictably than a quoted per location rate that moves per client.
We wrote up how this math works in practice on our white label page.
If you are weighing the two quote only vendors against each other, we compared them side by side in Podium vs Birdeye. For agency economics, the numbers behind that last card are on our white label review management page. And if Trustpilot is the one you are seriously considering, its full rate card is on Trustpilot pricing and the case against it on Trustpilot alternatives.
Where the money actually goes
What changes a Birdeye quote, and what changes any quote in this category
Four variables move the number more than the plan name does.
Location count
The strongest signal on Birdeye's own form: six bands from 1 to 3 all the way to 1000 or more. A per location model is fair at scale and expensive at three sites, which is exactly where a flat per account price wins.
Module bundling
Birdeye sells reviews, listings, messaging and social. Podium bundles messaging, phone and payments. A bundled quote is almost impossible to compare against a review only tool unless you ask for the review module priced on its own.
Contract length and renewal
Annual commitments are standard across this category, and the introductory rate is not always the renewal rate. Ask what the price becomes in year two before you sign year one.
Onboarding and implementation
Setup fees are quoted separately by several vendors here and are easy to miss in a monthly comparison. Ask whether onboarding is included, one time, or billed per location.
Do this on the call
How do I get a real Birdeye quote?
Six questions that turn a bundled proposal into a number you can compare.
Ask for the review module priced separately.
Reviews, listings, messaging and social arrive as one figure by default. Split out, you can finally compare it against a review tool with a published price.
Ask for the per location rate at your exact count.
Not the band. If you have 11 locations you are near the bottom of the 10 to 39 band, and that is a negotiation position.
Ask what the rate is at renewal.
Year one pricing and year two pricing are frequently different numbers in this category. Get both in writing before signing.
Ask what onboarding costs and whether it is per location.
Implementation is quoted separately often enough that it should be an explicit line, not an assumption.
Ask what happens when you add or close a location.
Mid term changes are common in multi location businesses and the contract language on them varies a lot.
Ask what you keep if you leave.
Reviews you collected, contact lists, and whether widgets keep rendering. Exit terms are the least discussed and most expensive detail.
Birdeye's sales line is listed on its pricing page as 1 800 561 3357, and Podium's as 1-801-438-4425. Both were on the vendors' own pages when we checked. If you would rather not run a sales process at all, the vendors in the table marked "Yes" let you price the whole thing yourself in about five minutes.
An honest read
Is Birdeye worth it?
We compete with Birdeye, so here is the version with the uncomfortable parts left in.
Birdeye is probably the right call when
- You run dozens or hundreds of physical locations and want one contract covering reviews, listings, messaging and social.
- Local listings accuracy matters as much as reviews, which is a genuinely different product from a review widget.
- You have someone whose job includes running a vendor relationship and an annual negotiation.
- You want an integration surface that reaches into the rest of a large stack. Birdeye states it has 3,000 or more integrations.
Birdeye is the wrong tool when
- You run one website and one brand. You would be buying a multi location platform to solve a single site problem.
- What you actually wanted was reviews collected automatically and shown on your site. That is a much smaller, much cheaper category.
- You need to know the cost before committing time to a sales cycle, which with a quote only vendor is not possible.
- You are an agency that has to quote a client next week and needs a predictable cost per client to mark up.
Birdeye's own claims are worth repeating accurately: it markets BirdAI agents, states 3,000 or more integrations, and describes itself as number one on G2 in the Enterprise segment. Those are Birdeye's characterizations of Birdeye, and we present them as such rather than as findings of ours. What we can say from the outside is that it is a serious platform sold the way serious multi location platforms are sold, and that the sales process is the price of admission.
Asked and answered
Birdeye pricing questions people actually search
Birdeye does not publish a price, so there is no honest single figure. Its pricing page is a quote request form, and Capterra, which collects pricing directly from vendors, listed Birdeye's starting price as "Not available" with all three plans marked "Custom Quote" when we checked on 14 August 2026. The only way to get a real number is a sales call.
No monthly rate is published by Birdeye. Capterra records the billing frequency as "Other, Per Month" for all three plans but records no amount. Birdeye's own quote form asks how many locations you have before it will talk price, using bands of 1 to 3, 4 to 9, 10 to 39, 40 to 249, 250 to 999 and 1000 or more, which tells you the bill scales by location.
Birdeye is sold in three named tiers: Starter, Growth and Dominate, plus custom enterprise arrangements. Capterra lists all three at "Custom Quote". The plan names are consistently reported across directories, but no directory carries a vendor supplied price for any of them, which is unusual for software at this size.
No. Capterra records "Free version: Not available" for Birdeye, checked 14 August 2026. There is a free trial, and Capterra records "Credit card required: No" for it, so you can see the product before paying. But there is no permanently free tier the way Trustpilot and several widget tools offer one.
Because the bill is assembled per customer from location count, modules and contract length, so no single number would be accurate on the page. Birdeye is not unusual here. Of the seven vendors on this page, four publish no platform price at all. The practical effect is that you cannot compare cost without entering a sales process at each one.
Figures around $299, $349 and $449 per location per month circulate widely, usually attributed to old sales quotes and copied between blogs. They contradict each other and they contradict Capterra, which says the vendor supplies no starting price. Treat every one of them as hearsay unless you can see it on a Birdeye document with a date.
It depends on which half of Birdeye you actually need. For multi location reputation with published per location pricing, Reputation starts at $80 per location per month. For local SEO plus review tracking, BrightLocal publishes $1,299 per month for managed SEO. For a public review profile, Trustpilot publishes $99 to $799 per month per domain. For collecting reviews and displaying them on your own site, ReviewJet publishes $49 to $499 per month per account.
Birdeye is worth a quote if you run many physical locations and want reviews, listings, messaging and social handled by one vendor with one contract. It is poor value if you run one website and what you actually needed was review collection plus a widget, because you would be buying a multi location platform to solve a single site problem.
Birdeye does not state its billing unit publicly, but its own quote form segments buyers into location bands from 1 to 3 up to 1000 or more before showing anything. Directories also record billing as per month rather than per seat. Read together, the strong signal is that location count is the main driver of the number sales gives you.
Birdeye documents an API, but it does not publish API pricing or say which tier includes it, so API access is part of the same quote conversation. If your goal is pulling Google reviews into a warehouse or dashboard, note that the limits are set by Google rather than by any vendor: the Places API returns a maximum of five reviews per place.
Birdeye markets to agencies and resellers but publishes no reseller rate card, so agency pricing is quoted case by case like everything else. If you are pricing a service you intend to resell, the figure you need is your cost per client per month, and a vendor that will not publish one makes that margin calculation impossible until you are already in a sales cycle.
Use the quote form on birdeye.com/pricing or call the sales number listed on that page, 1 800 561 3357. Ask for the review module priced separately from listings, messaging and social, ask for the per location rate at your exact location count, and ask what the rate becomes at renewal. Bundled quotes are hard to compare against anything else.
On the API question specifically, we wrote a full breakdown of what Google's two review APIs can and cannot do on our Google reviews API page, including the five review ceiling that no vendor can engineer around.
Pricing you can read without a sales call
Flat, per account, published in full. Collect reviews by email and SMS, then show them anywhere on your site.
From $24/mo, billed yearly. No per-review fees.
Keep reading
Related pricing and comparison pages
Reputation management pricing
What the whole category costs, vendor by vendor, with the date each price was checked.
Trustpilot pricing
Every Trustpilot tier, the per domain trap, and the $5m revenue limit on the cheapest plan.
Trustpilot alternatives
Where Trustpilot is worth the money and where a first party tool does the job for less.
Podium vs Birdeye
Two quote only vendors compared on what each is actually built to do.
Review management software
Monitoring, responding and reporting on the reviews you already have.
White label review management
Agency economics, and why a flat cost per client is easier to resell.